Our system uses the Flash Player to deliver audio and video files. If you are not getting the audio/video, it may be caused by several problems: pop-up filters or firewalls (see Pop-up ad filters and firewalls below), a slow Internet connection, or improper installation of the Flash Player plug-in.

Pop-up ad filters and firewalls

Pop-up ad filter software: The videos, PDF files, and most other activities open a new browser window. If you are using a pop-up ad filter, this could prevent the windows needed to display the various assets from opening. Adjust your pop-up settings to “allow” all web pages at Christianuniversity.org.

Firewall: Either a software or hardware firewall could be keeping media elements from launching. This is particularly true of video, audio and Shockwave assets. It could be blocking a needed port or denying your computer from negotiating with the server over bandwidth/quality parameters. Contact your firewall provider and/or adjust your firewall settings to remedy the problem.