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I’m having trouble logging in.

If you can’t log in to Moodle, it’s generally due to one of two things: either you’re not entering your username or password correctly, or your browser settings need to be changed. Make sure to do the following:

  • Enable cookies in your Browser:
    • For Windows Internet Explorer, go to Tools > Internet options > Privacy, and make sure the slider is set to Medium.
    • For Windows Firefox, the default settings should be fine.
    • For Macintosh Safari, go to Safari > Preferences > Security, and set Accept Cookies to either “Only from sites you navigate to” or “Always.”
    • For Macintosh Firefox, go to Firefox > Preferences > Privacy > Cookies, and make sure that “Allow sites to set Cookies” is checked.

If you need more assistance logging in, you can get help from the Technical Support team.

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